Information Technology

The mission of the Information Technology Department is to support the business goals and objectives of Tuscaloosa County to continuously improve the quality and reduce the cost of customer services to the citizens of the county. Support is accomplished by providing information technology services in a quality, cost-effective, and timely manner to county, constitutional and public school departments.

The Information Technology Department provides information technology support services to county departments in the following areas:

• Design and implementation of new enterprise, client/server and personal computer application systems;
• Maintenance of existing application systems across all platforms;
• Operational support for enterprise and distributed systems;
• County-wide security regarding data access;
• Customer training for application systems and office automation;
• and Strategic planning for the use of information technology as it applies to county business and customer service to county citizens.

Departmental Goals

• Provide countywide information technology services to support customer goals and objectives.
• Ensure the integrity of internal operations to deliver quality information technology products and services to our customers.
• Enhance departmental and customer processes to achieve continuous quality improvements in information technology services.
• Research and evaluate new technologies to improve the effectiveness and efficiency of county business processes.
• Maintain technical knowledge and skills of staff to deliver optimal information technology solutions for our customers.
• Ensure county expenditures for information technology to produce an acceptable return on investment.